Privacy Policy

At Chivarts (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website at https://chivarts.com/ (the “Site”), request services, submit inquiries, or interact with us in any way. As a real estate and construction provider specializing in mechanical engineering, industrial building, power energies, chemical research, and sustainable solutions, we handle sensitive project and client information with the utmost care. By using our Site or services, you consent to the practices described in this policy.

We encourage you to read this Privacy Policy carefully. If you have any questions, please contact us at [email protected] or +1 (401)-321-0061.

1. Information We Collect

We collect various types of information to provide and improve our real estate and construction services, tailor solutions to your needs, and comply with legal requirements. The information we collect falls into the following categories:

1.1 Personal Information

Personal information is data that identifies you or can be used to contact you. We may collect:

• Contact Details: Name, email address (e.g., when you request a quote or contact us), phone number, and mailing address.
• Account Information: Username, password, and preferences when you create an account for project management or consultations.
• Payment Information: Credit card details, billing address, and transaction history when you engage our services (processed through secure third-party payment gateways).
• Project-Related Data: Information you provide during consultations, such as property details, blueprints, budget, or specifications for services like industrial building or power energy installations. This may include sensitive data to customize projects.

1.2 Automatically Collected Information

When you interact with our Site, we automatically collect certain data using technologies like cookies and web beacons:

• Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral sources.
• Location Data: Approximate location based on IP address (we do not collect precise geolocation without your consent).
• Project and Session Data: During services, we may collect details like site surveys or progress metrics.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Partners in real estate collaborations, like architects or suppliers.
• Analytics providers like Google Analytics for site performance insights.
• Public records for property verification.

We do not collect information from children under 13 without parental consent, as detailed in Section 8.

2. How We Use Your Information

We use the collected information for legitimate business purposes related to our real estate and construction services:

2.1 Providing Services

• To process requests for services like mechanical engineering designs, industrial building projects, or power energy solutions.
• To conduct consultations and deliver customized advice or great solutions based on your needs.
• To manage projects from research and design phases through to completion.

2.2 Improving Our Offerings

• Analyzing usage patterns to enhance our Site and services, such as optimizing the quote request system.
• Conducting research on construction trends using anonymized data.

2.3 Communications

• Sending confirmation emails for consultations, project updates, or invoices.
• Marketing communications about new services (e.g., sustainable energy installations or chemical research innovations), promotions, or newsletters (you can opt out at any time).
• Responding to inquiries via our contact form or phone.

2.4 Legal and Security Purposes

• Complying with laws, such as building regulations or data protection requirements.
• Preventing fraud, enforcing terms, or protecting our rights.

We process sensitive data only with your explicit consent and in compliance with applicable laws like GDPR or CCPA (if applicable in your jurisdiction).

3. Sharing Your Information

We do not sell your personal information. However, we may share it in limited circumstances:

3.1 With Service Providers

• Third-party vendors for payment processing, email delivery, or analytics (e.g., Stripe for payments or Mailchimp for emails). These providers are contractually obligated to protect your data.

3.2 With Affiliates and Partners

• Construction partners or subcontractors for project execution, with your consent.

3.3 For Legal Reasons

• If required by law, subpoena, or court order.
• To protect the safety of users or the public.

3.4 In Business Transfers

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure all shared data is protected and used only for the intended purpose.

4. Data Security

We implement robust security measures to protect your information:

• Encryption for data in transit (e.g., SSL/TLS on our Site).
• Access controls, firewalls, and regular security audits.
• Secure storage for project data in compliance with industry standards.

Despite these efforts, no system is infallible. We cannot guarantee absolute security but commit to notifying you promptly in case of a breach affecting your data.

5. Your Rights and Choices

You have control over your information:

• Access and Update: Request a copy of your data or make corrections by emailing [email protected].
• Deletion: Ask us to delete your data, subject to legal retention requirements (e.g., for project records).
• Opt-Out: Unsubscribe from marketing emails via the link in emails or by contacting us.
• Consent Withdrawal: Revoke consent for data processing at any time, though this may limit service access.
• Do Not Track: We honor browser Do Not Track signals for non-essential tracking.

For residents of certain jurisdictions (e.g., GDPR for EU users or CCPA for California), additional rights apply, such as data portability or objection to processing.

6. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and advertising:

• Essential Cookies: For site navigation and security.
• Analytics Cookies: To track site performance.
• Advertising Cookies: For targeted ads based on your interests.

You can manage cookies via your browser settings. Disabling them may affect site functionality. For more details, see our Cookie Policy (linked on the Site).

7. International Data Transfers

Our servers are located in the United States. If you are outside the US, your data may be transferred internationally. We ensure adequate safeguards, such as standard contractual clauses, for such transfers.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent. If we discover such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. Updates will be posted on the Site with a revised effective date. Continued use after changes constitutes acceptance.

10. Contact Us

For questions or to exercise your rights, contact:

• Email: [email protected]
• Phone: +1 (401)-321-0061
• Address: Riverfront Plaza, 5 Hudson View Drive, Apt 2E, East Tower

Thank you for trusting Chivarts with your real estate and construction needs.